Contact information
1) Operator
- Company: MATIRSHOP LLC, trading as Loravella
- Company registration: Nevada Secretary of State (USA), Domestic Limited-Liability Company, Entity No. E59481282026-7, NV Business ID NV20263631124, filed 4 August 2026 - public record at esos.nv.gov
- Customer service and returns address: 24 The Pasture, Pound Hill, Crawley, England RH10 7AP, United Kingdom
- E-mail: info@loravella.com
- Phone: +44 7882 776427
- Website: loravella.com
All orders are picked, packed and dispatched from the Crawley address, and all returns are handled there. Write to us at that address, or e-mail us, and a named person will answer.
Contact
Store name: Loravella
UK address: 24 The Pasture, Pound Hill, Crawley, England RH10 7AP, United Kingdom
E-mail: info@loravella.com (preferred)
Phone: +44 7882 776427
Customer service hours (GMT/BST):
Monday to Friday: 9:00 AM - 6:00 PM
Saturday and Sunday: 10:00 AM - 4:00 PM
We aim to answer every enquiry within 24 hours.