Operator information for the website loravella.com.
1) Operator
- Company: MATIRSHOP LLC, trading as Loravella
- Company registration: Nevada Secretary of State (USA), Domestic Limited-Liability Company, Entity No. E59481282026-7, NV Business ID NV20263631124, filed 4 August 2026 - public record at esos.nv.gov
- Customer service and returns address: 24 The Pasture, Pound Hill, Crawley, England RH10 7AP, United Kingdom
- E-mail: info@loravella.com
- Phone: +44 7882 776427
- Website: loravella.com
All orders are picked, packed and dispatched from the Crawley address, and all returns are handled there. Write to us at that address, or e-mail us, and a named person will answer.
2) Responsible for content
MATIRSHOP LLC, trading as Loravella, 24 The Pasture, Pound Hill, Crawley RH10 7AP, United Kingdom, is responsible for the content of this website.
3) Customer service
Our team answers e-mails within 24 hours, seven days a week. Phone lines are open Monday to Friday 9:00 AM - 6:00 PM and Saturday and Sunday 10:00 AM - 4:00 PM UK time (GMT/BST).
4) Scope of business
Loravella sells garden sheds - resin and plastic, timber, metal, and lean-to and pent designs - online only, to delivery addresses in the United Kingdom. All prices include VAT. We do not operate a physical shop open to the public and we do not sell wholesale.
5) Copyright
All content on this website - text, photographs, graphics, layout and source code - is protected by copyright and belongs to MATIRSHOP LLC or its licensors. Reproduction, distribution or commercial use of any part of it requires our prior written consent.
6) Disclaimer for external links
Our site contains a small number of links to external websites, such as the Royal Mail tracking page. We have no control over the content of those sites and take no responsibility for it. At the time of linking, no unlawful content was apparent. If you notice that a linked page has become problematic, please tell us and we will remove the link.
7) Applicable law
The law of England and Wales applies to the use of this website and to every contract concluded through it. Consumers resident in Scotland or Northern Ireland keep the protection of their local law and courts. Full terms are in our Terms of Service.
8) Data protection
How we handle personal data is set out in our Privacy Policy and our Cookie Policy.
Contact
Store name: Loravella
UK address: 24 The Pasture, Pound Hill, Crawley, England RH10 7AP, United Kingdom
E-mail: info@loravella.com (preferred)
Phone: +44 7882 776427
Customer service hours (GMT/BST):
Monday to Friday: 9:00 AM - 6:00 PM
Saturday and Sunday: 10:00 AM - 4:00 PM
We aim to answer every enquiry within 24 hours.